![]() They have experience in program or production and in supervision. Most supervisors have little understanding of contract rights or labor law. Never assume that management knows better than you.But on union business, you’re his or her equal. On the job, your supervisor may have authority over you. When you’re representing your co-workers as their union steward you are co-equal with the supervisor you’re dealing with. Don’t let management treat you like pond scum.When you’re organizing you need to know how other people feel and how they view the situation before you can influence them. With grievances and personnel problems, sometimes just being willing to listen is the most important thing you can do. The best ideas come from picking a lot of people’s brains and getting them to think about old problems in new ways. Socrates didn’t become famous for nothing. If all you do is solve other people’s problems for them, what are they going to do when you’re not there? Help people learn how to solve their own problems. Teach a man to fish, he’ll eat for a lifetime. The more people you get involved, the more you can accomplish. You won’t be able to do anything as well as you could, you’ll get frustrated, and then you’ll burn out. If you try to do it all yourself, it won’t work.Some people do it naturally, others benefit from specific training in recruiting or team-building. Recruiting volunteers is an easily learned skill. Knowing how to delegate tasks is your most important skill. ![]() And depending on where you work, on the job there are undoubtedly a few people who work in different offices or departments who know more than anyone what goes on behind management’s closed doors. Other union activists can be important people to rely on. Your union officers and staff should be knowledgeable in contract interpretation and many areas of labor law. Say you’ll find out, and get back to them. Don’t act like you know what you’re talking about when you don’t - your friends and your co-workers will see through it right away. Stewards are always being asked questions. IAM Winpisinger Education Center Fifteen Things Every Steward Should Remember National Group Protection Supplemental Benefits Current Collective Bargaining Agreements (CBA’s)
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